Privacy Policy

At UAP TradeLocks, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us.

The type of information we collect about you includes:

  • Your name
  • Your address
  • Your email address
  • Your phone number
  • Your credit / debit card details
  • Your order history and profile

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. If you find any inaccuracies we will delete or correct them. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We use Sagepay for processing of security information. All transaction information passed between the site and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing we pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so. Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. They are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Should you wish to browse anonymously please contact us and request a link that we can send you to exclude you from web tracking.

If you have any questions/comments about privacy, you should contact us by clicking here. If you contact us for details of existing information that we hold about you it is important that you quote your original email address, as used at the time you first contacted us. We may be unable to trace your details without this.

Secure Shopping

You don't have to worry about the safety of your credit card information when shopping at www.tradelocks.co.uk. We use encryption technology to ensure that any information you transmit during the ordering process is secure. Our servers are secured to protect all personal information including credit card numbers, your address and any products you may order.

If you still do not feel comfortable sending your credit card information over the internet, and prefer to place the order by phone with a UAP TradeLocks Representative, simply call our head office on +44 (0) 161 796 7268 between our hours of operation: Monday to Friday, 8.30am to 5:30pm.

We reserve the right to decline an order at our absolute discretion.