Terms of Use

Website Terms of Use

Last Updated: June 8, 2026

These Terms of Use (“Terms”) govern your access to and use of any website or service (each a “Site” and, collectively, the “Sites”) through which these Terms are displayed that are owned or operated by Allegion plc or one of its subsidiaries or affiliates (collectively, “Allegion,” “we,” “us,” or “our”). By accessing or using the Sites you represent and warrant that: (1) you have read, understand, and agree to be bound by these Terms; (2) you are at least the minimum age required by applicable law to form a binding contract with us and otherwise have the legal capacity to do so; and (3) if you are accessing or using the Sites on behalf of a company or other legal entity, you are authorized to bind that entity to these Terms and you agree that “you” includes both you and the entity.

PRIVACY

All information provided to or collected by Allegion through your use of the Sites is subject to our Privacy Statement and Cookie Notice. Please review these prior to using the Sites.

INTELLECTUAL PROPERTY RIGHTS

Except for materials and content that you have submitted via the Sites (your “User Content”), the Sites and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio content provided through the Site, and the design, selection, and arrangement thereof) are owned by the Allegion, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and/or other intellectual property or proprietary rights laws. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, or transmit to third parties any of the material on our Sites.

The trade names, trademarks, and service marks owned by Allegion, whether registered or unregistered, may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion. Nothing contained on the Sites should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Allegion’s or our third-party licensors’ trade names, trademarks, or service marks without our or their, respectively, express prior written consent.

Allegion grants you permission to view and use content and software made available to you on the Site in connection with your use of the Site only. Any other use, including, without limitation, the reproduction, modification, distribution, transmission, republication, display or performance, of the content or software on the Site is strictly prohibited. Allegion and its affiliates, subsidiaries, suppliers and licensors expressly reserve all intellectual property rights in all text, products, technology, content and all other material that appears on the Site. Accessing the Site does not confer and shall not be construed as conferring on you or anyone else any license to Allegion or any third party’s intellectual property rights.

You may, from time to time, voluntarily make known to Allegion suggestions, enhancement requests, techniques, know-how, comments, feedback, or other input to Allegion with respect to the Sites or our products ("Suggestions"). Unless otherwise agreed to in writing by the parties with respect to any Suggestion, Allegion shall have a royalty-free, worldwide, irrevocable, perpetual license to use, disclose, reproduce, license, distribute, and exploit any Suggestion without restriction or obligation of any kind, and may develop and commercialize any service, product, technology, enhancement, documentation, or other development ("Improvement") incorporating or derived from any Suggestion with no payment or other obligation to you or any other person or entity. 

USER CONTENT

You remain fully responsible for your User Content. You agree not to provide User Content that:

  • infringes or misappropriates any third-party intellectual property right; 
  • degrades others on the basis of gender, race, class, ethnicity, national origin, religion, sexual preference, disability or other classification;
  • is unlawful, defamatory, libelous, inaccurate, deceiving, or that could reasonably be considered objectionable, profane, obscene, sexually explicit, indecent, pornographic, harassing, abusive threatening, embarrassing, hateful, intended to intimidate or incite violence, or otherwise inappropriate; 
  • promotes illegal activity, or advocates, promotes, or assists in any unlawful act; 
  • impersonates any person, or misrepresents your identity or affiliation with any person or organization; 
  • gives the impression that it comes from or is endorsed by us or any other entity or third party, if that is not the case.

You continue to own any User Content that you submit through the Sites, but by submitting User Content, you grant us a royalty-free, irrevocable, perpetual, non-exclusive, worldwide, fully sublicensable license to publish, reproduce, distribute, display, perform, edit, adapt, modify, and otherwise use your User Content (or any portion thereof) to provide and improve our products and services. 

Other users may be able to access and view your User Content on the Sites, depending on your account settings. Once you post or share your User Content with other users of the Sites, you grant those users a non-exclusive license to access and use your User Content, as long as that use is consistent with these Terms and the functionality of the Sites. 

You understand and agree that we are not responsible for any User Content. We are not obligated to publish or use your User Content. We may monitor, review, edit, remove, delete, or disable access to your User Content at any time, without prior notice and in our sole discretion, for any or no reason.

We have the right to: 

  • remove or refuse to post any User Content for any or no reason in our sole discretion;
  • take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Sites or the public, or could create liability for us;
  • disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy;
  • take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Sites; and
  • terminate or suspend your access to all or part of the Sites for any or no reason, including without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any content on or through the Sites. 

However, we cannot review all User Content as it is posted to the Sites, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We will have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

USE OF THE SITES

Subject to your compliance with these Terms and your compliance with all applicable laws, rules, and regulations, you may access and use the Sites and their respective content unless and until we terminate these Terms or such access. You may not, and you must not attempt to:

  • Violate or attempt to violate the security of the Sites or its supporting infrastructure to gain unauthorized access to any portion or feature of the Sites, or any other systems or networks connected to the Sites or supporting infrastructure, or to any of the services offered on or through the Sites, by hacking or any other illegitimate means;
  • Restrict or inhibit any other visitor or member from using the Sites, including, without limitation, by means of “hacking” or defacing any portion of the Sites;
  • Use the Sites or any content for any purpose that is fraudulent or unlawful or otherwise prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Allegion or others;
  • Impersonate any individual or entity, including without limitation any representative of Allegion; falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Sites; or express or imply that any statements you make are endorsed by Allegion, without prior written consent from Allegion;
  • Engage in any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Sites or Allegion’s systems or networks, or any systems or networks connected to the Sites or to Allegion, including without limitation spamming or flooding;
  • Systematically download and/or store any Site content without express prior written consent from Allegion;
  • Use any deep-link, page-scrape, robot, spider, or other automatic site search/retrieval application, or any similar or equivalent manual process, to access, acquire, copy, monitor, retrieve, index, or “data mine” any portion of the Sites or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Sites or and content, to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Sites. Notwithstanding the foregoing, Allegion grants the operators of public search engines permission to use crawlers to copy materials from the Sites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. Allegion reserves the right to revoke these exceptions and bar any such activity either generally or in specific cases;
  • Probe, scan, or test the vulnerability of the Sites or any network connected to the Sites, nor breach the security or authentication measures on the Sites or any network connected to the Sites without express prior written consent from Allegion;
  • Perform a reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Sites, or any other customer of Allegion, including any Allegion account not owned by you, to its source, or exploit the Sites or any service or information made available or offered by or through the Sites, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Sites;
  • Use the Sites to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including without limitation others’ privacy rights or rights of publicity, or harvest or collect information about visitors or members without their express consent; or
  • Otherwise disrupt or interfere with the operation of the Sites or the servers or networks used to make the Sites available; or violate any requirements, procedures, policies or regulations of such networks.

ACCOUNTS AND SECURITY

Some areas of the Sites or certain features or services offered on or through the Sites may require you to register for an account. When you register with any of the Sites, you agree to: (i) provide accurate, current, and complete information about yourself as prompted by the applicable registration form (e.g., name, email address, etc.) and (ii) maintain and update your information to keep it accurate, current, and complete. You acknowledge that, if any information provided by you is untrue, inaccurate, not current, or incomplete, Allegion reserves the right to terminate these Terms and your use of all Sites.

As part of the registration process, you may be asked to select a username and password. We may refuse to grant you a username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by us in our sole discretion. You agree not to transfer or resell your use of or access to any of the Sites to any third party. You are entirely responsible for maintaining the confidentiality of your username and password and for any and all activities that are conducted through your account (including forum posts, purchases, etc.) whether or not authorized by you. You agree to notify Allegion immediately of any unauthorized use of your username or password, or any other breach of security.

FEES AND PAYMENT

You may be required to pay fees to us in order to use certain functionality of the Sites (“Service Fees”). You are responsible for paying any applicable Service Fees listed on the Sites at the time of purchase. All fees are non-refundable, to the fullest extent under the law, subject to our refund policy. Service Fees may be recurring. If such Service Fees are specified to be recurring on the Sites, you agree that we may charge such Service Fees on a periodic basis to the payment method you specify at the time of your initial purchase (your “Payment Method”). By using a Payment Method to pay Service Fees, you are expressly agreeing that we are authorized to charge to the Payment Method the Service Fees and any other fees for additional services you may purchase, together with any applicable taxes. If the Payment Method is a credit card, you acknowledge that we may seek pre-authorization of your credit card account prior to your purchase to verify that the card is valid and has the necessary funds or credit to complete the purchase. You acknowledge and agree that any fees for the Sites may increase at any time. Additional fees may apply for new features or additions to the Sites that may be made available from time to time, in which case we will provide you with notice in advance of charging the additional fees. In the event we charge additional fees in connection with the Sites, you will have an opportunity to review and accept the additional fees that you will be charged, prior to being charged. If you do not accept any such additional fees, we may discontinue your access to the Sites. You acknowledge and agree that we may use third party payment processors to process Service Fees on our behalf, and that we will not be held liable for any errors caused by such third party payment processors.

CHATBOTS AND VIRTUAL ASSISTANT USE

We may use a chatbot or virtual assistant on certain Sites to help provide customer service, support, and general information (the “Chatbot”). The Chatbot is designed to operate without direct human assistance and responds to user inquiries in natural language using a combination of pre‑programmed scripts, machine learning, and generative artificial intelligence (“AI”). When you submit a question, the Chatbot generates responses based on the information and knowledge sources available to it at that time. If a question or topic falls outside its programmed capabilities or available knowledge, the Chatbot may indicate that it cannot provide a response.

The Chatbot is intended solely to support general customer service and informational inquiries relating to Allegion and its products and services. By using the Chatbot, you agree that (1) your use of the Chatbot will be limited to such purposes, and (2) Allegion may collect, review, and use transcripts of your interactions with the Chatbot and any information you provide through the Chatbot for purposes including quality assurance, customer service improvement, fraud prevention, security, compliance, and analytics.

You are responsible for the content and information you submit through the Chatbot. You should not input sensitive, confidential, or personal information, including financial information, account credentials, or other protected data. By using the Chatbot, you agree not to submit such information.

By using the Chatbot, you acknowledge that you are interacting with AI. While we work to improve the accuracy, reliability, safety, and usefulness of the Chatbot, AI‑generated responses are probabilistic in nature and may be inaccurate, incomplete, misleading, or inappropriate. You are solely responsible for evaluating and verifying any information, content, responses, or other output generated by the Chatbot (collectively, “Output”), including through independent human review where appropriate. Allegion makes no representations or warranties regarding the accuracy, reliability, completeness, or suitability of any Output, and disclaims all liability arising from or related to your reliance on any Output or your communications with the Chatbot.

Any references in the Output to specific products, services, or third parties are provided for general informational purposes only and may not reflect all products, services, or providers available in the marketplace. 

DISCLAIMER OF WARRANTIES

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ALLEGION MAKES NO GUARANTEES OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE CONTENT OR OPERATION OF THE SITES. ALLEGION DOES NOT PROMISE THAT THE SITES OR ANY CONTENT, SERVICE, OR FEATURE OF THE SITES WILL BE SECURE, ERROR-FREE, OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITES WILL PROVIDE SPECIFIC RESULTS. THE SITES AND THEIR CONTENTS ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, AND ALLEGION IS NOT RESPONSIBLE FOR THEIR USE OR MISUSE. 

ALLEGION CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITES WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. YOU ACCESS AND USE THE SITES AT YOUR OWN RISK. YOU ARE ALSO RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ASSURE THAT ANY MATERIAL YOU OBTAIN FROM THE SITES IS FREE FROM COMPUTER VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE DEVICES.

The above disclaimer applies to any damages, liability, or injuries caused by any failure of the Sites, including any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication failure, or any theft, destruction of, unauthorized access to, alteration of, or use of property, whether such damages, liability, or injuries are caused by breach of contract, tort, negligence, or any other cause of action.

Allegion reserves the right to do any of the following, at any time, without notice: (i) to modify, suspend or terminate operation of or access to the Sites, or any portion of the Sites, for any reason; (ii) to modify or change the Sites, or any portion of the Sites, and any applicable policies or terms; subject to the “Changes to the Terms” section below; and (iii) to interrupt the operation of the Sites, or any portion of the Sites, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

LIMITATION OF LIABILITY

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ALLEGION DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, ANY AND ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO YOUR USE OF THE SITES AND CONTENT, INCLUDING, WITHOUT LIMITATION: (I) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (INCLUDING SUITABILITY OF THE SITES FOR YOUR NEEDS OR REQUIREMENTS OR THOSE OF ANY OTHER PERSON); (II) WARRANTIES AGAINST INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS, (III) WARRANTIES RELATING TO THE ACCURACY, RELIABILITY, CORRECTNESS, OR COMPLETENESS OF THE CONTENT OR SOFTWARE, (IV) WARRANTIES RELATING TO THE OPERATION OF THE SITES (INCLUDING DELAYS, INTERRUPTIONS, ERRORS, VIRUSES, DEFECTS, OR OMISSIONS); (V) WARRANTIES OTHERWISE RELATING TO PERFORMANCE, NONPERFORMANCE, OR OTHER ACTS OR OMISSIONS BY US OR ANY THIRD PARTY; AND (VI) WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. YOUR SOLE REMEDY AGAINST ALLEGION FOR DISSATISFACTION WITH THE SITES OR ANY CONTENT IS TO STOP USING THE SITES OR ANY SUCH CONTENT. THESE LIMITATIONS OF LIABILITY ARE AN ESSENTIAL PART OF THE BARGAIN BETWEEN US, WITHOUT WHICH WE WOULD NOT MAKE THE SITES AVAILABLE TO YOU.

INDEMNIFICATION

You agree to defend (at Allegion’s option), indemnify, and hold Allegion harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to your User Content, your use of the Sites, or any breach by you of these Terms. Allegion reserves the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you and, in any case, you agree to cooperate with Allegion if and as requested by Allegion in the defense and settlement of any such indemnifiable matter.

VOID WHERE PROHIBITED

Allegion administers and operates some Sites from within the United States and others in various locations outside the United States where Allegion conducts business. Although the Sites may be accessible worldwide, not all features, products, or services discussed, referenced, provided, or offered through or on each Site are available to all persons or in all geographic locations, or appropriate or available for use in all regions. Allegion reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on any of the Sites is void where prohibited. If you choose to access any of the Sites, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

DISPUTE RESOLUTION AND GOVERNING LAW

Please read this section carefully. Except as otherwise required by applicable mandatory consumer protection law, the following procedures and rules apply to any dispute, claim, or controversy between you and Allegion arising out of or relating to these Terms or your use of the Sites (“Dispute”).

  • Pre-dispute Notice and Negotiation. Before initiating any claim, you or Allegion must first give the other party written notice of the Dispute describing the nature and basis of the claim and the relief sought (a “Notice”). Notice to Allegion must be sent to:

Allegion plc
 Attn: General Counsel
 11819 N. Pennsylvania St.
 Carmel, IN 46032
 USA

The Notice must be sent at least 60 days before filing a claim. During that 60-day period, you and Allegion will attempt in good faith to resolve the Dispute through negotiation. If the Dispute is not resolved within the 60-day period, either party may pursue its remedies in court as set out below.


  • Residence. The governing law and forum for any Dispute will be determined by your place of residence at the time the Dispute arises, as provided below. For purposes of this section, “residence” will be determined using Allegion’s records (for example, billing address or the address you provided when registering) or other reasonable means (for example, your IP address and location data).


  • Governing Law and Forum.
    • North America. If you reside in North America (including the United States, Canada, or Mexico): these Terms and any Dispute will be governed by the laws of the State of Delaware, USA, without regard to its conflict‑of‑law rules, and you and Allegion submit to the exclusive jurisdiction of the state and federal courts located in Delaware, USA.
    • European Union, UK, Switzerland, and Norway: If you reside in the European Union, United Kingdom, Switzerland, or Norway, these Terms and any Dispute will be governed by Irish law, without regard to conflict‑of‑law rules, and you and Allegion submit to the exclusive jurisdiction of the courts located in Dublin, Ireland.
    • Asia‑Pacific. If you reside in the Asia‑Pacific region: these Terms and any Dispute will be governed by the laws of Victoria, Australia, without regard to its conflict‑of‑law rules, and you and Allegion submit to the exclusive jurisdiction of the courts located in Melbourne, Australia.
    • Other countries. If you reside in a country other than those listed above (i.e., outside North America, the European Union/United Kingdom/Switzerland/Norway, and Asia‑Pacific), these Terms and any Dispute will be governed by the laws of the State of Delaware, USA, without regard to its conflict‑of‑law rules, and you and Allegion submit to the exclusive jurisdiction of the state and federal courts located in Delaware, USA.
  • Injunctive and Emergency Relief. Notwithstanding the foregoing, either party may seek interim, injunctive, or other equitable relief in any court of competent jurisdiction to prevent imminent and irreparable harm (including but not limited to intellectual property infringement or misuse of confidential information).
  • Class‑Action and Representative‑Action Waiver. To the fullest extent permitted by law, you and Allegion agree that any Dispute will be resolved solely on an individual basis and not on a class, collective, consolidated, or representative basis. You and Allegion expressly waive the right to participate in any class, collective, consolidated, or representative proceeding.
  • Time to File Claims; Shortened Limitations Period. To the fullest extent permitted by applicable law, any pre-dispute Notice must be provided within one (1) year after the cause of action accrued, and no cause of action may commence unless such Notice is timely provided. If your jurisdiction’s mandatory law does not allow a shorter limitations period, that mandatory law will govern and the longer period will apply.
  • Consumer Rights and Mandatory Law. If you are a consumer and the mandatory law of your jurisdiction does not permit the exclusive choice of governing law, venue, limitation period, or class‑action waiver set forth above, then to the extent required by that mandatory law, those provisions will not apply and your mandatory rights will remain intact.

GENERAL

Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder, whether by operation of law or otherwise, without Allegion’s prior written consent. Allegion may freely assign or transfer these Terms without restriction.

Changes to the Terms. These Terms are subject to change. If we make material changes to these Terms, we will provide reasonable notice of those changes, which may include posting the updated Terms on the Sites, updating the “Last Updated” date above, and/or providing additional notice through the Sites or other reasonable means. Your continued use of the Sites after the effective date of any updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to discontinue use of the Sites.

English. If these Terms are translated into a language other than English and there are conflicts between the translations of these Terms, you agree that this English version of these Terms shall prevail and control.

Entire Agreement. These Terms constitute the entire agreement between you and us and supersede all prior or contemporaneous communications, agreements and understandings, written or oral, with respect to the subject matter hereof. Unless expressly stated otherwise, with respect to any inconsistency between these Terms and any other terms and conditions or other documentation, these Terms shall supersede and control.

Exclusions and Exceptions. Certain provisions of these Terms may not apply to you if they are inconsistent with or inapplicable to the services you have subscribed to or the jurisdiction in which you reside. In such cases, the remaining provisions shall remain in full force and effect.

Legal Notices. You acknowledge and agree that any notice we provide to you may be delivered through any email address that you provide to us. All notices to Allegion must be in writing and mailed by registered or certified mail to: Legal Department, 11819 N. Pennsylvania Street, Carmel, Indiana 46032.

Relationship of the Parties. These Terms does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship.

Severability. If any provision of these Terms is held to be unenforceable, illegal, or void, that shall not affect the enforceability of the remaining provisions. The parties further agree that the unenforceable provision(s) shall be deemed replaced by a provision(s) that is binding and enforceable and that differs as little as possible from the unenforceable provision(s), with considerations of the object and purpose of these Terms.

Termination. These Terms are effective unless and until terminated by either you or Allegion. You may terminate these Terms at any time, provided that you discontinue any further use of the Sites. We also may terminate these Terms at any time and may do so immediately without notice, and deny you access to the Sites, if in our sole discretion you fail to comply with any term or provision of these Terms.

Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and Allegion’s failure to assert any right or provision shall not constitute a waiver of such right or provision.

QUESTIONS OR ADDITIONAL INFORMATION

For questions regarding these Terms, please contact us at: 


Email to: 

dataprivacy@allegion.com

Mail to: 

Allegion
 Chief Privacy Officer
 11819 N. Pennsylvania St
 Carmel, IN 46032


The messages you send to us will be transferred to and reviewed in the United States.